Returns & Exchanges

At Cult Store, we want to ensure you have the best gear for your fitness journey. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Request

Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange.

2

Pack the Gear

Place the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.

3

Schedule Pickup

Choose a convenient time slot for our courier partner to collect the package directly from your doorstep at no extra cost.

4

Quality Check & Refund

Once our warehouse team verifies the product's condition, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing